Usability Testing Services

Assess your product’s usability for flawless customer experience

“Why can’t I find what I am looking for?” This familiar feeling of frustration is an experience we all have been through when visiting websites online. What if that’s what your users feel when they visit your business website? Poor usability can directly affect your customer loyalty, and consequently, affect your sales as well as brand reputation. Your application or website should be easy to learn, use, navigate and satisfactorily meet your customer’s expectations.

Your e-commerce business being affected by a faulty website or application is a task that can be handled by usability testing services where we test each element closely and form reports to work upon. As tech experts, we establish the best practice in industry to solve the issues reported so that user experience is maximized. From heuristic to cognitive evaluation, data input to unstable connectivity, or design element, we intercept problems which otherwise might be missed by inexperienced testers. After enhancing user experience, you are bound to rejuvenate your website or application with profits that otherwise went to waste.

Kualitatem’s usability testing team assures that your website or application works in realistic business set-up and use cases that simulate real user behavior. As a usability testing company, we help to provide you an extensive evaluation of your product’s functionality by inspecting, recognizing, and scaling the issues in the core features of your product to suggest prospects for improvement. As a widely acclaimed usability testing company, we have been delivering our services to top conglomerates in the Fortune-1000 companies.

Kualitatem’s highly adaptable and knowledge-driven approach for usability testing services can help you enhance your UI and UX experience for improved customer satisfaction.

Why Usability Testing?

Every app developer should consider usability testing to see user reactions and possible areas for improvement before the application is rolled out to users. Usability testing isn't just a box to tick, it's the foundation for a successful app. It's about understanding your users, building something they truly value, and creating an experience that makes them smile every time they click.

The key benefits derived from usability testing include:

Problem Identification

Usability testing helps design and development teams to detect bugs at an earlier stage of development.


Usability testing ensures the accuracy of product results at the time of its release in the market.

Successful Tasks

Usability testing evaluates how much time participants takes to complete a successful task.


Usability testing makes sure that users are fully satisfied with your designed Web site or App.

Improve Performance

Usability testing measures identify the changes required to improve overall performance.


Usability test analysis measures will make an IT product more efficient by meeting the required development criteria.

Services We Provide
Usability Testing

Why let slow application performance affect your business revenue, credibility, and customer satisfaction? At Kualitatem, we integrate our methodical performance engineering practices earlier into the software development lifecycle to guarantee that applications are reliable under normal as well as extreme conditions.

Hallway Testing
UI Testing
Expert Review
A/B Testing
Remote Usability Testing
UX Testing

Usability Testing Approach
We Follow

Usability testing allows the design and development teams to identify the issues to achieve greater efficiency, effectiveness, and end-user satisfaction. We follow a simple approach to help you enhance your product’s usability to attain greater levels of success and customer reliability.

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Usability Testing Process

  • 1
    Designing & Planing
    • Resource Prepration
    • Tool Designing
  • 2
    Test Case Execution
    • Test Results Capturing
    • Reviews and Analysis
  • 3
    Tool Assessment
    • Estimating Business Requirements
    • Technology Selection
  • 4
    Usability Test Optimization
    • Framework Implementation
    • Usability Scripts Preparation
  • 5
    Test Reporting
    • Test Verification
    • Report Preparation

Industries We Cover

Big industries. Big names. Our long-standing reputation in serving a wide variety of industries is our key to success.

Not only do we understand different test requirements, we deliver flexible solutions that best fit your industry-specific needs.

Communication & Media Entertainment

Technology Support We Offer in Usability Testing

Computer Systems

We support a range of other devices to ensure flawless functionality and usability across all systems.

Mobile Devices

We offer iPhone and Android Testing across different browsers.